Conrail
Edgeworth was contracted by Consolidated Rail Corporation (Conrail) to develop and facilitate a half-day training program, which was rolled out as the opening session for its Spring Conrail Congress, a meeting comprised of approximately 450 employees nearly half of whom were unionized supervisory personnel and local union presidents.
The program's focus was positioning the company's financial model - Return on Capital Employed - as the guide for all individual and departmental activity. Employees were introduced to the company's strategic purpose and then asked to tie their behaviors and activities into the corporate finance model.
The employee response to the program was highly favorable and set the stage for further discussion on important business issues scheduled for the following day of the Conrail Congress.
The company subsequently enjoyed significant operating and financial improvements before merging into Norfolk Southern and CSX railroads.
