Please answer these 3 questions:

1. If you were to think about your employees' comprehension of the subject of improving shareholder wealth, select the alternative that best describes your thoughts:

EMPLOYEES:
a. understand the concept of creating shareholder value and know how to add value on the job.
b. understand the concept but don't understand what to do to help improve value.
c. don't understand the concept of creating shareholder value but know generally how to effect value creation on the job.
d. don't understand value creation, nor do they recognize how their jobs link to the creation of shareholder value.

2. "Entitlement" can be defined as an attitude held by those who believe they do not have to earn what they get. Which of the following scenarios best describes your company's current climate with regard to entitlements?

EMPLOYEES:
a. are steeped in the past, where promotions and raises accrued with seniority and average work.
b. have been told that entitlements are gone forever but cannot make the necessary adjustment to earn their way through performance.
c. have been told what it means to earn their position and future security through their own actions.
d. see all risk and no reward in moving from a comfortable job to one with no guarantees.

3. John Chambers, CEO, Cisco Systems, was quoted in 1996 as having said, "One calendar year [in transition] is equivalent to seven years of normal growth, and so you have to move at an unbelievable pace." Which of the following statements best describes your management team's attitude toward rapid change?

a. Management believes that the people in the organization have little or no impact on the company's eventual change effort.
b. Your team knows that the longer it takes to reduce ambiguity and position the company for growth, the greater the likelihood of diminished employee support, increased confusion and widespread resistance.
c. Your team is not entirely focused on accelerated change.
d. This question is somewhat irrelevant because change is not a key issue right now.